Hardware Support
Done-for-you by Company Mitra's qualified experts — 100% online, transparent pricing, no running around.
- 1–3 working days
- 100% Online
- Qualified Experts
- Secure Payment
What you get
- Diagnosis report of the device
- Repaired or upgraded device
- Advice on parts or replacement
Documents required
Keep these ready — scanned copies or clear phone photos are fine.
- Device details and problem description (Company) – Mandatory
- Purchase invoice or warranty card (Company) – Optional
How it works
1–3 working days per request; parts as per availability
- 1Raise request
- 2Describe the device and the problem.
- 3Diagnosis
- 4We check the device and identify the issue.
- 5Approve quote
- 6Approve any parts required.
- 7Repair
- 8We fix or upgrade the device and test it.
About Hardware Support
Overview
Faulty computers and printers slow down your entire office. Company Mitra offers Hardware Support for laptops, desktops, printers and scanners used by offices and MSMEs.
Our technician diagnoses the issue, does cleaning and servicing, installs upgrades like RAM or SSD, and fixes common printer problems. If repair is not economical, we advise you honestly on replacement.
- Diagnosis and servicing
- RAM, SSD and part upgrades
- Printer and scanner troubleshooting
- On-site support in Kanpur
The price shown is a starting fee per device per visit. Spare parts are charged at actual after your approval. Chip-level repairs and warranty claims are referred to the brand service centre. Company Mitra provides independent support services and is not an authorised service centre of any brand.
Who needs it
- Offices with slow or faulty computers and laptops
- Businesses with printer or scanner problems
- Users needing RAM, SSD or part upgrades
- Firms buying new computers needing setup
What's included
Included:
- Starting fee per device per visit
- Diagnosis of hardware faults
- Cleaning and basic servicing
- RAM, SSD and part upgrade installation
- Printer and scanner troubleshooting
- Advice on repair versus replacement
- Remote or on-site support in Kanpur
Not included:
- Cost of spare parts and new devices
- Chip-level or board repair (referred to service centres)
- Warranty claims processing with manufacturers
- Data recovery from failed drives
Ready to get started?
Place your order in 2 minutes — our expert takes it from there.
Frequently asked questions
Are spare parts included?
No, parts are charged at actual after your approval.
Do you repair under warranty?
Warranty repairs should go to the brand service centre. We can guide you.
Is it per device?
Yes, the starting fee is per device per visit.
Do you buy new computers for us?
We can suggest suitable configurations; purchase is made by you from the seller.
