Email & Communication Support
Done-for-you by Company Mitra's qualified experts — 100% online, transparent pricing, no running around.
- 2 working days
- 100% Online
- Qualified Experts
- Secure Payment
What you get
- Working business email IDs for your team
- Correct MX, SPF and DKIM records
- Email configured on users' devices
- Monthly support log
Documents required
Keep these ready — scanned copies or clear phone photos are fine.
- Domain name and DNS or hosting login (Company) – Mandatory
- Email service admin login (Authorised signatory) – Mandatory
- List of users and required email IDs (Company) – Mandatory
How it works
Monthly service; onboarding in 2 working days
- 1Share access
- 2Provide domain and email admin access.
- 3Review
- 4We check your email setup and DNS.
- 5Fix and configure
- 6Records are corrected and users are set up.
- 7Ongoing help
- 8Raise any email issue and we resolve it.
About Email & Communication Support
Overview
Business email is the backbone of daily communication with clients, banks and government departments. Company Mitra provides Email and Communication Support as a simple monthly service for small offices and MSMEs.
We manage your email IDs, set up mail on phones and computers, check DNS records such as MX, SPF and DKIM so your emails reach the inbox, and help users with password and mailbox issues.
- Creation and removal of email IDs
- Setup on mobile and desktop apps
- DNS and anti-spam record checks
- Remote support in working hours
We work with your existing provider such as Google Workspace, Microsoft 365 or hosting based email. The price shown is a starting fee per month for up to 10 users. Email licence fees are paid directly to the provider. Company Mitra offers independent support and is not an authorised partner of any email provider.
Who needs it
- Small offices using business email on their domain
- Businesses facing email delivery or spam issues
- Firms needing users added or removed often
- Teams using Google Workspace, Microsoft 365 or hosting email
What's included
Included:
- Starting fee per month for up to 10 users
- Creation and removal of email IDs and aliases
- Email setup on mobile and desktop (Outlook, Gmail app)
- DNS records check such as MX, SPF and DKIM
- Password reset and mailbox issue support
- Basic guidance on phishing and spam safety
- Remote support in working hours
Not included:
- Email plan or licence fees of the provider
- Data recovery of permanently deleted mailboxes
- Website or hosting management
- Bulk email marketing campaigns
Ready to get started?
Place your order in 2 minutes — our expert takes it from there.
Frequently asked questions
Do you sell Google Workspace or Microsoft 365?
No, licences are purchased directly from the provider or its resellers. We provide setup and support services.
Is the fee per user?
The starting fee covers up to 10 users per month. Larger teams are quoted separately.
Why do my emails go to spam?
Usually due to missing SPF, DKIM or DMARC records. We check and fix these.
Can you migrate old emails?
Yes, migration between providers can be done at an extra one time fee.
